Hotel manager

Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.

Tasks include:

(a) directing and overseeing reservation, reception, room service and housekeeping activities;

(b) supervising security arrangements and garden and property maintenance;

(c) planning and supervising bar, restaurant, function and conference activities;

(d) observing liquor, gaming and other laws and regulations;

(e) assessing and reviewing customer satisfaction;

(f) overseeing accounting and purchasing activities;

(g) undertaking budgeting for the establishment;

(h) controlling selection, training and supervision of staff;

(i) ensuring compliance with occupational health and safety regulations;

(j) providing guests with local tourism information, and arranging tours and transportation.

ISCO code: 
ISCO skill level: