Menedžer/menedžerka manjšega hotela - Nacionalna poklicna kvalifikacija

Certification authority: 
Providers of procedures for identifying and validating national vocational qualifications are entered in a register of providers maintained in the relevant collection of the National Reference Point for Occupational Qualifications.
EQF Level of the qualification: 
SI Slovenia
Evaluate the core competences
needed for this job
Core competences 
Plans, prepares and controls own work.
Ensures the rational use of energy, material and time.
Ensures occupational safety and observes environmental protection principles.
Ensures the quality and efficiency of work in the working environment in accordance with standards.
Is able to communicate with co-workers, business partners and guests.
Develops business cooperation between a company’s various departments.
Carries out operational management tasks at a company to ensure efficiency, effectiveness and quality.
Controls production and business processes.
Analyses and monitors the efficiency of the hotel’s operations.
Works with business partners, ordering parties and guests.
Manages personnel matters (i.e. human resource management).
Participates in the development and execution of promotional and sales campaigns, and monitors their effectiveness.
How can the certification be obtained? 
Validation of prior learning
Description of the procedure for the validation of prior learning 

The candidate completes the application form for national vocational qualifications, where he also states whether he wishes to complete the course for acquiring knowledge for the NPK or if he wishes to only pass the exam.

The National Vocational Qualification (NPK) is a formal confirmation that you can prove your qualifications for pursuing a particular profession.

The procedures for acquiring NPK are relatively fast, as the acquisition of NPK can take into account the skills and knowledge acquired during the profession, volunteer work or leisure activities, by participating in informal education programs, self-learning, etc. NPK enables you to validate your informally acquired knowledge and not waste valuable time to learn what you already know.

The process of acquiring NPKs is generally divided into three sets:

  1. candidate application.
  2. advising the candidate and preparing his collection folder (certificates, proofs, reference letters, articles, acknowledgments ...)
  3. verification and validation of NPK.
Documents needed 

Special conditions to be fulfilled by the person who want to obtain professional qualification.

  • At least secondary or secondary professional education and
  • 5 years of work experience in the field of accommodation facilities and
  • Knowledge of foreign languages:
    1. English - level knowledge comparable to B1
      (which is demonstrated by the candidate with a final certificate of secondary general education for a subject in English or a completed English or an English language examination at least B1 level with a second certified peer certificate for a level of at least B1 with a certificate of successful completion of at least elementary education where the lesson is conducted in English issued in Slovenia or abroad)
    2. foreign language - by choice, knowledge at level comparable to B1
      (which the candidate proves by the final certificate of secondary general education for the chosen foreign language or a completed general or vocational matura from the chosen language at a level of at least B1 or with another validate certificate for a level of at least B1 or with a certificate of successful completion of at least basic education where instruction performed in the selected language or for a selected object issued in Slovenia or abroad)

Methods of verification of professional skills


In the process of counselling, the candidate prepares a personal collection folder evaluated by the commission, and if the candidate has provided credible, valid and relevant evidence of skills, competencies and professional standards, the commission may:

  • recognize the contents of the professional standard as a whole,
  • recognize the content of the professional standard in part and determine the knowledge, skills and competences it will verify,
  • does not recognize any content of the professional standard because the candidate does not demonstrate any knowledge, skills and competences from the professional standard and will verify, mutatis mutandis, the entire professional standard.

Verification mode - a service with a defense.

The candidate in the practical demonstration of services proves the control of the required professional competencies according to the requirements of the professional standard. Upon execution of the service, an oral defense of the task is carried out, which includes verification of knowledge and skills in accordance with the professional standard of the Manager / Manager of the hotel operator.

Contact point 

PCO – Poklicni center Obala
Cesta Zore Perello Godina 3
6000 Koper
Tel.: +386 41 405 811

50-hour intensive (preparation for the exam and candidates have expertise) 150-hour detailed
50-hour: 430 € (excluding VAT included) for payment: 525 € 150-hour: 940 € (excluding VAT included) for payment: 1147 €
Is it possible to obtain a partial validation?: 
No ❌