Agent d'Accueil et Tourisme

Certification authority: 
Ministry of French Communauty of Belgium - Enseignemnt de Promotion sociale
EQF Level of the qualification: 
4
Country: 
BE Belgium
Evaluate the core competences
needed for this job
Core competences 
Good skills in commnunication.
Welcome, inform and advise the customers and visitors.
Communicate in national languages (French and Ducth) and in English.
Collect and manage the information.
Correctly manage tricky and unexpected situations.
Keep up to date documents (planning, diary, visit register etc ...
Develop tourism packages answering to the specific requests of the clients and visitors.
Present, promote and sell touoristics products proposed by companies and orgnisation.
To participate to several events, fairs, workshops propose by the tourism sector.
How can the certification be obtained? 
Initial training scheme (pupil or student)
Continuous training scheme
Individual application
Is it possible to obtain a partial validation?: 
No ❌