Operatore ai servizi di impresa

Certification authority: 
Regional authorities competent for vocational training. Ministry of Education
EQF Level of the qualification: 
3
European Credit Transfer Scale (ECTS): 
0
Country: 
IT Italy
Evaluate the core competences
needed for this job
Core competences 
Define and plan phases of (office) operations to be carried out, in compliance with safety regulations, on the basis of the instructions receipts, supporting documentation (diagrams, drawings, procedures, bills of materials) and the reporting system.
Prepare, monitor and take care of the routine maintenance of tools, tools, equipment and (office) machinery necessary for different stages of processing / service based on the type of materials to be used, the indications / procedures provided, of the exp.
Operate in safety and in compliance with the rules of hygiene and environmental protection, identifying and preventing situations risk to oneself, to others and to the environment.
Collaborate in the management of information and communication flows with the technologies and tools available.
Draw up communications also in foreign languages and documents on the basis of standard models for content and graphic form.
Draw up, register and archive administrative and accounting documents.
Taking care of the organization of meetings, events and business trips in line with company objectives and needs.
How can the certification be obtained? 
Initial training scheme (pupil or student)
Apprenticeship
Is it possible to obtain a partial validation?: 
Yes ✅
What is the result of the partial validation? 
Credits
Then, is it possible to participate to a shorter training course to prepare the full qualification?: 
Yes ✅
Description of the procedure to participate to a training course 

Through a process of recognition of skills acquired in non-formal and informal contexts and / or the recognition of previous coherent training experiences, it is possible to obtain training credits that reduce the need to attend the course for the entire duration envisaged by the standards.

Contact point 

Professional training agencies authorized to provide this type of professional path.